Solution 2: Remove and then reinstall Photoshop. Go to the Installer menu, and choose Quit Installer and close the installer window. Type in your Username, Organization, and Serial Number when you are asked to Personalize Your Software, and click Next.ģ. Run the Photoshop Installer from the CD, and proceed through the installation screens.Ģ. Solution 1: Run the installer, input the user information, and then quit the installer.ġ. The application cannot continue and must now exit.” when you start the application.ĭo one or more of the following solutions: Reinstalling Photoshop replaces the deleted serialization data in the Windows registry.Issue: Adobe Photoshop CS2 returns the error: “Your Adobe Photoshop user name, organization or serial number is missing or invalid. The protect key feature prevents the Registry Fixer from deleting the key when it cleans the registry. Photoshop won't start if VCOM Fix-It Utilities 5/6 or VCOM SystemSuite 5/6 removes the Photoshop serialization key when it cleans the Windows registry. If disabling these utilities doesn't resolve the problem, remove the utilities from the system. Solution 3: Disable utilities that clean the Windows registry.ĭisable any utilities that clean the Windows registry, including applications that contain such utilities. Make sure to enter data in every box on the Customer Information screen, specifically the user name, organization, and serial number boxes. Remove Photoshop by using the Add/Remove utility in Windows.Ģ. Solution 2: Remove, and then reinstall Photoshop, filling all customer information boxes.ġ. If this solution doesn't solve the problem, disable the VCOM software, and contact VCOM ( ). Run Registry Fixer, and look for the following key among the green entries: HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/Current Version/Uninstall/. If you use VCOM Fix-It Utilities 5/6 or VCOM SystemSuite 5/6, specify the Photoshop serialization key as a protected registry key in the Registry Fixer utility. Solution 1: Use the protect key feature in VCOM Fix-It Utilities 5/6 or VCOM SystemSuite 5/6.
The application cannot continue and must now exit." Photoshop previously started without error.ĭo one or more of the following solutions: Issue:When you start Adobe Photoshop, it returns the error, "Your Adobe Photoshop user name, organization, or serial number is missing or invalid.
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